Help Center

Please contact us by going to the Contact Us page or click here: Contact Us

All successful orders will recieve an order confirmation email within 30 minutes. If you have not recieved your confirmation email, please check your spam or junk folder. Alternatively you can contact our support team.

If you need to change the delivery address, please contact us within 1-2 days of placing your order so that we can change it as soon as possible.

We ship our products from different suppliers around the world. This is to keep the costs as low as possible for our customers, so in the end you benefit the most. 

We accept:

PayPal

Shopify Pay

Visa

Mastercard

American Express

Google Pay

Apple Pay

We ensure that every credit card transaction occurs inside a safe and secure environment. At WellBingo our payment system has a 256-bit SSL security encryption certification.

Please make sure that:

- There are no extra spaces in the numbers. 

- Your delivery address is the same as the one linked to your credit card.

- Your name is exactly entered as it is on your card.

If you are still experiencing issues, please check with your bank.

USA: 2-8 days for Apparel, Accessory Pouches and Drinkware.

3-4 weeks for Watches, Pendants and Items from the Mystic Collection.

INTERNATIONAL: 8-14 days for Apparel, Accessory Pouches and Drinkware.

3-4 weeks for Watches, Pendants and Items from the Mystic Collection.

Yes, we do. We ship to every country.

Please refer to our Refund Policy. We aim to provide high quality products. However in the event you receive a damaged product, please contact our support team and they will be happy to guide you through the process of resolving this problem. 

Returns take up to 2-4 weeks to reach us. Once received and reviewed, a decision will be made if you are eligible for a refund. If your request for a refund is approved, then it will be processed within 1-3 business days. For refunds, please note that your financial institution may need 3-5 days to clear the funds back into your account.